What Are Cookies?

Cookies are small files containing a short string of numbers and letters placed automatically by a website into the cookie folder in your browser. Cookies are primarily used to make use of a website easier and faster. Most cookies perform mundane but necessary tasks, such as:

  • Remembering you as a registered user, if you signup to a website.
  • Remembering preferences and settings.
  • Monitoring a website to ensure it loads correctly and efficiently.
  • Allowing customers to add items to a shopping basket and pay.
  • Analysing how visitors use a website to spot ways to improve it.

There are two basic types of cookie: first-party and third-party. A first-party cookie is saved to your browser by the website you’re currently browsing, while a third-party cookie is saved to your browser by an external service. Most modern websites will use a combination of the two.

There are also non-persistent and persistent cookies. The first only last as long as your session on a website – your browser will delete them once you exit. The second are saved to your computer’s local storage, so they can be accessed again by the same website on your next visit.

How Do We Use Cookies?

We use a variety of cookies to make your experience on this website better. That includes both first-party and third-party cookies, as well as non-persistent and persistent cookies. To make full use of the online shopping and personalised features, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features by using them.

Our cookies don’t store sensitive information such as your name, address or payment details. However, if you’d prefer to restrict, block or delete cookies, you can use your browser to do this. Every browser is different, so we advise checking the ‘Help’ menu of your particular browser to learn how to change your cookie preferences.

The cookies we use on this site fall under the following categories:

Basic Functionality

These cookies are absolutely essential to the full functioning of our website. They include things like session ids, which allow us to track your progress from one page to the next, and user ids, which let us check if you’re logged in. These cookies also help improve security and are essential to basic functions like the shopping basket.

These are all first-party cookies created by us to make sure your visit goes smoothly. Most are non-persistent, but a few, like the cookie that powers the ‘remember me’ feature, will persist for a limited period of time.


We also use cookies and web beacons to analyse the performance of our site. Most of these are non-persistent, third-party cookies that power external services like Google Analytics. The purpose of these cookies is to collect anonymous data about how users interact with our website, so we can improve the experience.

For more information on how we use your personal information to improve our services, please refer to our privacy policy.

Advanced Features

Some advanced features on our site require cookies to work. These are usually third-party solutions, such as our pop-up chat feature and social share buttons. Blocking these cookies will affect these services, but the wider site should continue to function as normal.

Managing Cookies

As we mentioned above, you can change your browser settings to accept or refuse all cookies, choose which cookies you want or don’t want, or ask to be notified when a cookie is set. Use the help feature in your browser to see how. However, if you refuse our cookies, you will not be able to use certain website features.

If you change your mind after you’ve accepted our cookies, you’ll find an option within your internet browser to clear cookies that have already been set. Again, refer to the help feature in your browser to see how. You’ll then need to change your browser settings to refuse cookies in future.

Further Information about Cookies

If you’d like to learn more about cookies and how to manage them, visit (opens in a new tab – please note that we can’t be responsible for the content of external websites).